Privacy Policy - Terms and Conditions 

The aim of this policy is to inform interested parties about the various processing operations carried out by this organisation through the website and which affect their personal data in accordance with the provisions of Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights and Regulation (EU) 2016/679 of the European Parliament and Council of 27 April 2016. 

Identification and contact details of the person in charge. 

The organisation WORLD COMPLEMENTS SL, with address at CAMI DEL MIG , 7, 1º (8349 CABRERA DE MAR) BARCELONA, with N.I.F. B63277586, contact telephone: 937566232 and e-mail operaciones@worldcomplements.com.

Data Protection Officer 

SEGURIDAD Y PRIVACIDAD DE DATOS S.L., with address in Avenida Cortes Valencianas Edificio Géminis Center, nº 39,13º C y D 46015 of Valencia, contact telephone: 900 85 85 50 and e-mail: infodpo@forlopd.es. 

Purposes of the processing of your personal data. 

Users/internet surfers of the responsible party's website. 

We will process your personal data provided through our web forms with the following purposes: 

• To attend to requests, complaints and incidents transferred through our contact channels incorporated in the web page.
• Understand the behaviour of the user within the website in order to detect possible computer attacks on our website.
• Comply with the legal obligations that are directly applicable to us and that regulate our activity. 
• To protect and exercise our rights or respond to claims of any kind.
• If applicable, to send commercial communications regarding the goods or services that make up our activity, and/or news or bulletins related to our sector. 

Clients 

 We will process your personal data provided through our web forms with the following purposes: 

• The management of the commercial relationship.
• The provision of the services you have contracted from us.
• Management related to the shipment and reception of the product acquired through this web page.
• Administrative, accounting and tax management.
• Attend to the requests, complaints and incidents transferred through our contact channels incorporated in the website.
• To understand the behaviour of the internet surfers within the website in order to detect possible computer attacks on our website.
• If necessary, sending commercial communications regarding the goods or services that make up our activity, and/or newsletters or bulletins related to our sector.
• To comply with the legal obligations that are directly applicable to us and that regulate our activity.
• To protect and exercise our rights or respond to claims of any kind. 

Legal basis of the processing. 

Users/ internet surfers on the responsible party's website.

• In the consent you have given us to treat your data with the indicated purposes. The refusal to provide your personal data will make it impossible to process your data for the above-mentioned purposes.
• To comply with the legal obligations applicable to us. In this case, the person concerned may not refuse to process the personal data.
• In our legitimate interest to protect our image, business and track record by preventing attacks on our website. In this case, the interested party may not refuse the processing of the personal data, although he or she may exercise, where appropriate, the rights recognised in section eight of this policy 

 Clients 

• Execution of a contract to which it is a party or application of pre-contractual measures. The refusal to provide your personal data will make it impossible to process your data for the above-mentioned purposes.
• In the consent you have given us to treat your data regarding the purposes unrelated to the development or execution of the existing contract. The refusal to provide your personal data will make it impossible to process your data for the above-mentioned purposes.
• To comply with the legal obligations applicable to us. In this case, the person concerned may not refuse to process the personal data.
• In our legitimate interest to protect our image, business and track record by preventing attacks on our website. In this case, the interested party may not refuse the processing of the personal data, although he or she may exercise, where appropriate, the rights recognised in section eight of this policy 

Periods or criteria for data storage. 

The personal data provided will be kept for the time necessary to fulfil the purposes for which they were initially collected. Once the data is no longer necessary for the processing in question, it will be kept duly blocked in order to make it available to the competent Public Administrations and Bodies, Judges and Courts or the Public Prosecutor's Office, as appropriate, during the period of prescription of the actions that may arise from the relationship maintained with the client and/or the periods of conservation provided for by law. 

Data blocking period 

• The civil code: Between 5 and 15 years, depending on the case, in accordance with the provisions of Article 1964.2 of the aforementioned legal body.
• The Commercial Code. For 6 years, in accordance with the provisions of Article 30 of the aforementioned legal text. Applies to commercial information related to (issued and received invoices, tickets, corrective invoices, bank documents, etc.)
• The general tax law. For 4 years, in accordance with Articles 66 to 70 of the above-mentioned law. It applies to information related to tax obligations.
• Law 10/2010 of 28 April on the prevention of money laundering and the financing of terrorism. For 10 years in accordance with the provisions of 25 of the law. 

Automated decisions and profiling. 

The website does not make automated decisions and profiling. 

Recipients. 

During the period of processing of your personal data, organization may transfer your data to the following recipients: 

• Judges and Courts.
• State Security Forces and Corps.
• Other competent public authorities or bodies, when the person responsible is legally obliged to provide the personal data.
• Banks and Financial Entities, in case you hire us. 

International data transfers. 

The organization does not perform any International Data Transfers. 

Rights 

Data subjects may, at any time and free of charge, exercise their rights of access, rectification and deletion, as well as request to restrict the processing of their personal data, to object to it, to request the portability of their data (where technically possible) or to withdraw their consent, and where appropriate, not to be subject to a decision based solely on automated processing, including profiling. You can use the forms provided by the organization, or write to the postal address or e-mail address listed above. In any case, your request must be accompanied by a photocopy of your ID card or equivalent document, in order to prove your identity. If you feel that your rights have been infringed with regard to the protection of your personal data, especially when you have not been satisfied with the exercise of your rights, you may file a complaint with the competent Data Protection Supervisory Authority (Spanish Data Protection Agency), through its website: www.agpd.es. In compliance with the provisions of Article 21 of Law 34/2002 on services of the information society and electronic commerce, if you do not wish to receive further information about our services, you can unsubscribe by sending an email to the address operaciones@worldcomplements.com, with the subject "UNSUBSCRIBE" or by clicking on the section of the email *to unsubscribe*. 

Veracity of the data. 

The interested party guarantees that the data provided are true, exact, complete and up to date; committing him/herself to informing about any change regarding the data provided, through the channels enabled to that effect and indicated in point one of the current policy. It will be responsible for any direct or indirect damage that may be caused as a consequence of the failure to comply with this obligation. In the event that the user provides data from third parties, he declares that he has the consent of the interested parties and undertakes to pass on the information contained in this clause, exempting the organisation from any responsibility derived from the failure to comply with this obligation.

Last revision: 10/12/2019